Privacy Policy

At Isradom, we value your trust and are fully committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and the choices you have regarding your personal data. By using our website or purchasing our products, you agree to the practices outlined in this policy.

We believe transparency is essential. Our goal is to give you complete control over your information while ensuring that your experience with Isradom remains secure, personalized, and enjoyable.

1. Information We Collect

To provide high-quality services and ensure a smooth shopping experience, we collect only the necessary information from our users. This includes:

1.1 Personal Information You Provide

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history

We collect this information when you place an order, create an account, contact customer service, or subscribe to our updates.

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and browsing patterns
  • Cookies and similar tracking technologies

These details help us improve website performance and enhance user experience.

1.3 Payment Information

We do not store or access your complete payment details. Payments processed through trusted payment providers (such as PayPal) follow their own security and encryption standards.

2. How We Use Your Information

Isradom only uses your information for explicit, legitimate, and necessary purposes, including:

2.1 To Process and Fulfill Orders

Your information enables us to:

  • Confirm orders
  • Process payments
  • Ship products to your address
  • Provide order updates and delivery notifications

2.2 To Improve Our Services

We analyze user behavior and feedback to:

  • Enhance website functionality
  • Improve product quality
  • Develop better customer support
  • Tailor shopping experiences based on customer needs

2.3 To Communicate With You

We may contact you for:

  • Order confirmations
  • Shipping updates
  • Customer support responses
  • Promotions, newsletters, or new product updates (only with your Consent)

2.4 For Legal and Security Purposes

We may use your information to:

  • Prevent fraud
  • Respond to legal requests
  • Maintain the safety and integrity of our website and services

3. Data Storage and Security

We take data protection seriously. All information we collect is securely stored using industry-standard safeguards to prevent unauthorized access, disclosure, alteration, or destruction.

Our protection measures include:

  • Secure servers
  • Encrypted data transmission (SSL)
  • Regular security audits
  • Restricted access for authorized personnel only

We continuously update our security systems to ensure that your data remains safe.

4. Lawful Use of Data

All information collected by Isradom is used strictly for legal purposes that align with industry regulations and consumer rights. We do not sell, trade, or misuse your personal data.

We may share data with trusted third parties only when necessary to:

  • Process payments
  • Deliver products
  • Provide technical support
  • Comply with legal obligations

These partners are required to protect your data and use it only for the services they provide.

5. Your Rights and Control Over Your Data

We believe you should have full authority over your personal information. As an Isradom customer, you have the right to:

  • Access Your Data

Request a copy of the personal information we hold about you.

  • Update or Correct Information

Modify any inaccurate or outdated details in your account.

  • Request Deletion

Ask us to delete your personal data when it is no longer needed.

  • Withdraw Consent

Opt out of promotional communications or other data-related permissions.

  • Manage Cookies

You may adjust your browser settings to control or turn off cookies.

To exercise any of these rights, please get in touch with us directly.

6. Data Retention

We retain your information only as long as necessary for:

  • Order processing
  • Legal compliance
  • Customer support
  • Service improvement

When data is no longer required, it is securely deleted or anonymized.

7. Third-Party Services

Our website may include links or integrations with third-party platforms such as payment providers or logistics partners. These services operate under their own privacy policies, and we encourage you to review them as needed.

We only work with reputable companies that maintain strong privacy and security standards.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If such information is collected by accident, we will promptly delete it upon notification.

9. Updates to This Privacy Policy

We may occasionally update this policy to reflect changes in our practices, legal requirements, or improvements to our services. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, our team is here to help.

Customer Service Contact

  • Phone: +86 19887785031
  • Email: serviceisradom@hotmail.com

We are committed to responding promptly and supporting you with honesty and transparency.

Thank You for Trusting Isradom

Your privacy matters to us. By choosing Isradom, you allow us to continue our mission of delivering high-quality home decor products while upholding your rights, security, and trust. We sincerely appreciate your confidence and look forward to serving you with integrity and care.